Privacy & cookie policy

At Dementia Training Acdemy, we are committed to safeguarding the personal data of our learners, carers, and visitors. This policy outlines how we handle your personal information, respect your privacy rights, and use cookies across our website.

Information we collect and how we use it

When you register for our dementia training courses, sign up for updates, or contact our team, we collect only essential personal details, such as your name and email address. We do not store or collect sensitive payment card details directly on our website.

We use this information to

  • Respond to enquiries
  • Deliver training and accreditation services
  • Provide information about our activities and services
  • Improve our website and services
  • Meet legal and regulatory obligations

 

Trusted external providers like PayPal handle payments securely, keeping your financial information private.

Learning management and data sharing

To deliver quality education to social care workers, carers, and management, we utilise a secure Learning Management System (LMS). Relevant course progression and certification details are managed within the LMS platform, where authorised employers can view records directly as part of their workplace training agreements.

We do not sell, rent, or independently share your personal data with third-party marketers or external commercial bodies.

Cookies and your privacy rights

Our website uses essential and analytical cookies to ensure the site operates smoothly and to help us understand how learners interact with our resources. You can configure your browser settings to decline or manage cookies at any time.

You have full rights under UK data protection legislation to access, update, or request the deletion of your personal records. For any data enquiries or updates, please contact Aline Booth at info@dementiatrainingacademy.co.uk.