Frequently Asked Questions

What makes the Dementia Training Academy different from other dementia training providers?

Our training is built on lived experience, emotional intelligence, and real‑world understanding. We don’t teach dementia as a list of symptoms. We teach it as a human experience.

Every module is shaped by people living with dementia, carers, and professionals who know what good care feels like.

There are no more tick boxes or slides. No more attendance certificates. We will ensure that you learn and can practice what you learn

Who is the training for?

Everyone.

Our pathway supports:

  • Care staff and support workers

  • Nurses and allied health professionals

  • Managers and team leaders

  • Community organisations

  • Businesses wanting to be dementia‑inclusive

  • Families and unpaid carers

If you support someone with dementia, directly or indirectly, this training is for you.

What is the training pathway?

It’s a six‑level national development pathway that takes learners from foundational understanding to leadership and innovation.

The levels are:

  1. Dementia Community Supporter

  2. Dementia Practitioner

  3. Advanced Dementia Practitioner

  4. Specialist Dementia Practitioner

  5. Master Dementia Practitioner

  6. Dementia Innovation & Leadership Fellow

Each level builds confidence, competence, and emotional intelligence.

Why should organisations get accredited?

Because accreditation shows that dementia care isn’t an afterthought, it’s a priority.

It helps organisations:

  • Improve staff confidence

  • Reduce distress and incidents

  • Strengthen relationships with families

  • Build trust in the community

  • Stand out for quality and compassion

Accreditation is not a badge. It’s a standard.

How long does the training take?

Each level is designed to be flexible.

Most learners complete the awareness learning in 1–2 hours, with optional deeper learning for those who want to go further.

Organisations can train teams at their own pace.

Levels 2 - 6 have a timescale of 1 year to complete, with the option of extending for an additional 6 months.

Is the training suitable for people with no previous experience?

Yes.


Our Level 1 and Level 2 modules are designed for complete beginners, using clear language, real examples, and lived‑experience insights.


No jargon.
No overwhelm.
Just understanding.

Levels 3 to 5 require the previous level to be completed and passed before moving to the next level

Can businesses outside of health and social care take part?

Absolutely.

We ask that you give it some serious consideration.

Dementia affects customers, staff, volunteers, and families in every sector.

We work with:

  • Retail

  • Hospitality

  • Charities

  • Community groups

  • Public services

  • Local businesses

If your organisation interacts with people, dementia awareness matters.

How is the training delivered?

Awareness training is delivered in person by an associate charity that has been hand-picked and trained to deliver this learning.

All other training is delivered online, making it accessible, flexible, and easy to complete on any device.

Organisations can also request:

  • Group sessions

  • Live Q&A

  • Bespoke workshops

  • Consultancy support

  • In-person or Online support

Do learners receive certificates?

Yes.

Every level includes a personalised certificate or diploma, and organisations receive a DTA Accredited™ seal to display on websites, uniforms, and buildings.

How do we get started?

Simply contact us through the website or email:

info@dementiatrainingacademy.org

We’ll help you choose the right level and support you every step of the way.